Privacy Policy — Last updated: 5 June 2025
Atraktor d.o.o. respects your right to privacy and is committed to the highest level of protection for your personal data. In providing our services, we comply with the applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Data Controller
The controller of your personal data is Atraktor d.o.o., Rakuševa ulica 26, 1000 Ljubljana, Slovenia.
Personal Data Collection
When you visit our website, our server automatically stores a log file (IP address, browser version, visit time, referring page). This data is used solely for monitoring website performance and statistics.
To use certain services, you may be asked to provide your company name, address, VAT ID, contact number, and email address. This information is essential for service provision and will not be used for other purposes without your consent.
Your data will be stored and processed by Atraktor until you revoke your consent in writing. Upon request, Atraktor will cease processing for direct marketing within 15 days and notify you within 5 days. All costs of such actions are borne by Atraktor.
Data Use and Sharing
Your data will be used strictly for the purposes for which it was collected and will not be shared with third parties without your consent, except as required by law.
In accordance with legal obligations, Atraktor may disclose your personal data to the following entities:
- Postal and delivery service providers
- IT service providers (for maintenance and support)
- The Financial Administration of the Republic of Slovenia and other authorized institutions
Atraktor may also share data with contracted processors who operate under written agreements ensuring appropriate protection and process data only as instructed.
Google Analytics
We use Google Analytics for anonymous website usage statistics. Data shared is anonymized and cannot be linked to individual users. Google complies with GDPR and the EU-U.S. Privacy Shield. For more, refer to Google’s Privacy Policy and Terms of Service.
Data Retention
- Server logs: 3 months
- Business documents: 5 years (or 10 years for tax-related data)
- Marketing contacts: until consent is withdrawn
Data Protection
Atraktor implements appropriate organizational and technical measures to protect personal data from unauthorized access, loss, or disclosure. Once the purpose for data retention ceases, the data is securely deleted or destroyed.
Your Rights
Under Article 15 of the GDPR, you have the right to request confirmation of data processing, access your data, and obtain information about how it is used. You may also request rectification, deletion, restriction of processing, or object to processing.
You have the right to withdraw your consent at any time without consequence. However, withdrawing consent related to service provision may affect your access to services.
To exercise your rights, send your request to:
- Postal: Atraktor d.o.o., Rakuševa ulica 26, 1000 Ljubljana, Slovenia
- Email: info@atraktor.si
To prevent misuse, we may request additional verification of identity.
Right to Lodge a Complaint
If you believe your data is being processed unlawfully, you have the right to file a complaint with the Information Commissioner of the Republic of Slovenia.
Cookies
Our website uses cookies to ensure optimal functionality. Cookies are small text files stored on your device to retain your preferences. We do not collect personally identifiable information through cookies.
Cookie Usage
We use cookies for analytics and user experience optimization. Examples include remembering your language choice and login status. Analytics may include your IP address, browser type, and usage patterns.
Types of Cookies
1. Essential Cookies
These are necessary for the basic functionality of the website (e.g. login, session handling).
2. Functional Cookies
Allow remembering of user preferences such as language and region.
3. Analytics Cookies
Used to collect anonymous data about website usage and performance.
4. Advertising Cookies
Used by third-party services for targeted advertising. We do not use these directly.
Managing Cookies
You can manage or delete cookies via your browser settings. Visit aboutcookies.org for instructions for various browsers.
If you disable cookies, some features of our website may not function properly.
Cookies Used
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| wordpress_logged_in_* | User authentication after login | Session | Strictly necessary |
| wordpress_sec_* | Security cookie for user session | Session | Strictly necessary |
| wordpress_test_cookie | Checks if cookies are enabled | Session | Strictly necessary |
| wp-settings-{user} | User interface preferences | 1 year | Strictly necessary |
| wp-settings-time-{user} | Time of settings definition | 1 year | Strictly necessary |
| _icl_current_language | Stores selected language | 1 day | Strictly necessary |
| wp-wpml_current_language | Remembers language in AJAX | Session | Strictly necessary |
| woocommerce_cart_hash | Detects cart changes | Session | Strictly necessary |
| woocommerce_items_in_cart | Stores item count | Session | Strictly necessary |
| wp_woocommerce_session_* | Session ID for customer | 2 days | Strictly necessary |
| last_lang | Remembers last language before logout | 1 hour | Functional |